“The Dental Practice Game Changer”
“Hello! I am so glad you’re here! I am the Founder of Confident with M.E. “The Dental Practice Game Changer”.
I am honored that you have found your way to my page, as you must have been referred by one of my happy clients.. I can assume this because I don’t do any marketing at all. Instead, I believe in the power of referrals because... well, they are the best compliment a business owner could receive!
I started this company because I have a passion for helping struggling dental practices transform into thriving and successful practices. Take a peak around and explore how I can help you take your dental practice to the next level! I look forward to connecting with you! ”
AREAS OF EXPERTISE
PRACTICE MANAGEMENT
Including areas like scheduling optimization, patient flow, staff training and management, and implementation of efficient systems.
TEAM DEVELOPMENT
Including team training/coaching, team building exercises, communication skills training, conflict resolution, and leadership development.
FRONT OFFICE OPTIMIZATION
Including implementing efficient systems and workflows, to create a well-organized, productive, and stress-free environment that supports the overall success of the practice.
TREATMENT ACCEPTANCE
Focusing on effective communication techniques, presenting treatment plans, overcoming patient objections, and increasing case acceptance rates.
REVENUE CYCLE MANAGEMENT
Including areas like insurance billing and claims submission, insurance contracts, overhead control, budgeting and profitability improvement.
Services
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AGING INSURANCE CLAIMS
Includes cleanup of outstanding claims over 30 days unpaid, claim follow up, working rejections, writing appeals and reconsiderations for denied claims, etc.
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INSURANCE BILLING
Includes clean claim submission with attachments as needed, posting insurance payments accurately and efficiently with proper allocations to the account.
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PERSONALIZED & FOCUSED TRAINING
Includes 2-3 days of my personalized in person training, team building exercises to promote team unity and boost morale within the office atmosphere, or one on one training using my unique approach that has proven to work!
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VIRTUAL TREATMENT PLANNING
From calculating estimates for your team to present, presenting treatment plans virtually, or coaching your team on how to increase case acceptance in office.
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SCHEDULE SCRUBBING
Working through your schedule in advance to prep your in office staff for upcoming appointments with balances, missing documentation, payments to collect, etc.
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OFFICE SYSTEMS OPTIMIZATION
Includes observation of day to day operations, identifying areas of concern, implementing new processes to improve efficiency and productivity to meet practice goals
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PATIENT BILLING
Includes sending statements through your software electronically, answering billing questions, auditing account balances, etc.
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INSURANCE VERIFICATION
From simple eligibility checks to detailed breakdown of benefits, entering breakdowns into your PMS, updating deductibles and maximums, etc.
Here’s what our clients are saying…
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DR. IANNONE, PENNSYLVANIA
I am recommending Confident with ME highly and without reservation. By contracting Confident with ME, not only did my office transform from a barely functioning practice to one that runs much more efficiently. That says a lot considering we are running with no office staff following the termination of an office manager and the resignation of the other office staff person. Thanks to Marissa! Because she has taken me from a practice owner that kept my head in the sand to one that now participates in the operation of my business and has a better understanding of insurances in my heavy PPO practice. I literally didn't know what I didn't know. The training provided to me and to my staff is priceless. I was very hesitant about outsourcing any part of the business, but with my back against the wall I had to do it. Thankfully, I was put at ease from the first consultation where we addressed the practice's needs and short comings. Having the billing and insurance verifications completed by Confident with ME has allowed me to restructure the office personnel and removed a great deal of stress.
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PRACTICE ADMINISTRATOR, TENNESSEE
I highly recommend working with Marissa and her team. She takes the time to get to know you and the goals you have for your practice. She has a wealth of experience and knowledge in all areas of dental practice. She helped our front desk team develop and implement systems dealing with scheduling and finances. She coaches in a very diplomatic way that staff is responsive to. Personable and engaging--always a smile on her face and can connect with anybody. She is very upfront with your office and what they are doing right, and what they can improve on.. She even made me a better manager and team leader. I believe Marissa is a positive force in our profession and will be a valuable asset to any practice.
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DENTIST, KENTUCKY
We as dentists sometimes have our own way of doing things within our practice, but the thing that I value most about Marissa is that she is able to mesh her way with my way. She understands all aspects of the dental world and has a way of communicating with staff that may be resistant to change that is supportive, understanding and helpful. She is also not afraid to tell it like it is if there are changes that need to be made. She really has earned her title of “The Dental Practice Game Changer,” she has definitely helped me elevate my practice and unify my team. I highly recommend her services to anyone.
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DR. STEINES, PENNSYLVANIA
I can’t recommend ConfiDent with ME highly enough. Marissa has helped my practice run more efficiently with on-site training sessions that really tightened up our entire team’s efficiency and flow. Additionally, I have found that taking the headaches of insurance billing out of the office has allowed the in-office staff to focus on interacting with patients. At the same time, the fact that Marissa was also able to take patient collections out of the office has made for far less stress in-house since any balance questions are handled by Marissa directly.
